Who We Are

Relish Garden is a horticulture business that specializes in sustainable garden design, community building, and empowering people to confidently create green spaces.

Our website address is https://www.relish-gardens.com. You can reach us at info@relish-gardens.com.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public with your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Cookies

Our site uses cookies to enhance your experience:

• Comments: If you leave a comment, you may opt-in to save your name, email, and website in cookies. These cookies last for one year.
• Login Information: Temporary cookies determine if your browser accepts cookies. Login cookies last for two days, and display option cookies last for a year.
• Publishing: Editing or publishing an article saves an additional cookie that expires after one day.

Embedded Content

Articles may include embedded content (e.g., videos, images, articles) from other websites. These external sites may collect data, use cookies, and track your interaction if you have an account with them.

E-Commerce (WooCommerce)

When you purchase from our store, we collect:

• Purchase Information: This includes your name, billing and shipping address, email, phone number, payment details, and items purchased.
• Payment Data: Payment information is processed securely by third-party payment gateways and is not stored on our servers.
• Cookies: We use cookies to track cart contents while you browse our site.

We retain your purchase details as required for tax, legal, and business purposes.

Email Signup Forms

If you sign up for our newsletter or promotional emails, we collect your email address and any other information you provide (e.g., name). You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

Analytics and Tracking

We use tools like Google Analytics and the Meta Pixel to understand website traffic and user behavior. These tools may collect:

• Your IP address
• Device information
• Browser type
• Pages visited and time spent on our site

This data is anonymized and used to improve our website and marketing. You can opt-out of Google Analytics tracking with the Google Analytics Opt-out Browser Add-on.

How We Use Your Data

We use your data to:

• Process and deliver orders
• Respond to comments and inquiries
• Improve website functionality
• Send promotional emails (if you have subscribed)
• Analyze website traffic and user behavior

Who We Share Your Data With

We only share your data with trusted third parties, including:

• Payment processors (e.g., PayPal, Stripe)
• Email marketing platforms
• Analytics providers (e.g., Google, Meta)

We never sell your data.

How Long We Retain Your Data

• Comments: Retained indefinitely for follow-up approvals.
• Accounts: Personal data for registered users is stored as long as the account is active.

Your Rights

You have the right to:

• Request a copy of the data we hold about you.
• Request corrections or deletion of your data.
• Opt-out of marketing communications.

To exercise your rights, contact us at info@relish-gardens.com.

How We Protect Your Data

We use industry-standard security measures to protect your data, including encryption and secure server connections.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Payment details are processed through secure third-party providers.

If you have questions about this Privacy Policy, please contact us at info@relish-gardens.com.